Why do I need to run a 30-day vendor-hosted demo before downloading the software to our server?
Testing the software in our hosted environment allows us to configure your time tracking, leave parameters, and schedules without disturbing your local infrastructure. At TeamKeeper, we ensure your workflows are completely optimized before transferring data to your servers.How does the setup process work for a new time clock management system?
Setup takes just one day. We handle all backend configurations and integration details directly so your administrative team never has to write code, manage complex installation scripts, or manually set up complicated spreadsheet formulas.What factors affect the cost of time and attendance software?
Pricing is determined by your organization's selected package features and your payment schedule. Choosing annual billing provides a 10% discount compared to standard recurring cycles, making yearly commitments more cost-effective for growing teams.What's the difference between vendor-hosted software and downloading to an on-site server?
Vendor-hosted software runs securely on cloud servers maintained by our technical staff. Server downloads place the software infrastructure directly onto your internal network while maintaining the exact same scheduling, overtime, and leave management capabilities.Why do we need automated time clock management instead of Excel timesheets?
Manual spreadsheets introduce human error, untracked breaks, and calculation mistakes during payroll preparation. Our automated system records precise clock-ins, calculates overtime, and monitors leave in real time to prevent costly payroll corrections.How long does it take to get real-person support when a clock-in glitch occurs?
You receive immediate access without waiting for standard business hours. TeamKeeper provides 24/7 real-person customer support to resolve scheduling conflicts, timecard discrepancies, or system questions whenever your shifts are actively running.When should I transition from basic punch clocks to an integrated leave management system?
You should upgrade when managing employee time-off requests, shift coverage, and overtime allocation manually creates scheduling surprises or delays payroll. Integrated leave management automatically factors planned absences into your daily shift schedules.How does time clock software improve payroll accuracy before submission?
Our system captures exact timestamp data for breaks, clock-outs, and overtime directly at the source. Our experience at TeamKeeper shows that pre-validating hours against scheduling rules dramatically reduces post-payroll adjustments and manual corrections.Can a non-technical manager set up employee schedules and track overtime rules?
Yes. The software interface eliminates technical barriers by automating complex overtime calculations and break tracking, allowing managers to oversee clock-ins and daily budgeting without needing IT assistance or coding knowledge.Why is leave management tied directly into daily timesheet tracking?
Linking leave tracking to time clocks gives administrators real-time visibility into who is on shift versus on approved leave, preventing accidental scheduling overlaps and ensuring accurate benefit-hour deductions on timesheets.Is TeamKeeper DCAA compliant?
Yes. Based on the information available about TeamKeeper and its product positioning, TeamKeeper is DCAA compliant and is designed to help government contractors meet the electronic timekeeping requirements of the Defense Contract Audit Agency (DCAA).
DCAA compliance is not a certification issued by DCAA. Instead, it means the software supports the controls and audit trail expected under DCAA guidance for labor charging.
"TeamKeeper is designed to support DCAA-compliant electronic timekeeping by providing the audit trails, approvals, security controls, and labor tracking required for government contractors."
How long is the implementation of the TeamKeeper software?
A typical TeamKeeper implementation generally takes 2–6 weeks, depending on the organization's size, complexity, and responsiveness during the implementation process.
Here's a typical timeline:
Organization Size - Typical Implementation Time
Small (25–100 employees) - 1–2 weeks
Medium (100–500 employees) - 2–4 weeks
Large (500+ employees or multiple locations) - 4–6 weeks (or longer for highly complex deployments)
What accounting software can TeamKeeper integrate with?
TeamKeeper integrates with a wide range of payroll and accounting systems. According to TeamKeeper, the platform supports both standard and custom integrations to accommodate many organizations' existing financial systems.
Some of the accounting and payroll software TeamKeeper integrates with includes:
- QuickBooks Desktop
- QuickBooks Online
- ADP
- Paychex
- Tyler Technologies
- MUNIS (Tyler MUNIS)
- Southern Software FMS
- GMS
- USP
- Additional payroll and accounting systems through custom integrations
I would like to see a demo video of TeamKeeper?
Currently, TeamKeeper demonstrations are personalized and you can contact the TeamKeeper Sales Team at sales@teamkeeper.com to schedule your demo. Or use the following link to access the sales calendar to schedule your meeting. Please book time with me so we can review the product together.
Does TeamKeeper offer clock hardware?
Yes. TeamKeeper offers a variety of time clock hardware to meet the needs of different organizations, from small businesses to government agencies and DCAA-regulated contractors.
Common hardware options include:
Biometric Time Clocks
- Fingerprint authentication
- Facial recognition (on supported models)
- Prevents "buddy punching"
- Ideal for organizations requiring higher security
Proximity Card/Badge Clocks
- Employees clock in using RFID or proximity badges
- Fast and easy to use
- Suitable for environments where gloves or dirty hands make biometrics less practical
PIN Entry Clocks
- Employees enter a unique PIN to record time
- Cost-effective option for smaller organizations
Web-Based Time Entry
- Employees clock in and out from a computer
- Useful for office staff and remote workers
Mobile Time Entry
- Clock in and out from a smartphone
- Can support GPS location verification (depending on configuration)
- Ideal for field service, construction, and remote employees
ATS Stride Series
TeamKeeper offers the ATS Stride family of time clocks, including:
ATS Stride 40
- Compact design
- Supports badge, PIN, and optional biometric authentication
- Ideal for smaller installations
ATS Stride 80
- Larger touchscreen display
- Faster processor and enhanced performance
- Multiple authentication methods (badge, PIN, fingerprint, and facial recognition depending on model)
- Designed for higher employee volumes and enterprise environments
The ATS Stride 80 is a modern replacement for many legacy clocks and offers improved speed, reliability, and ease of use.
